Spectrum questions

Questions to settle before you order.

Answers reviewed September 16, 2026 · Prices as of September 16, 2026

Prices & terms

From $30/mo for 1 year, which is the price of Spectrum Internet 100 (100 Mbps). Internet 500 (500 Mbps) costs $40/mo, Internet 1 Gig costs $60/mo, and every plan carries a 1-year price guarantee. Standard rates apply after the promo period, and final pricing is confirmed for your address when you order.

No. Spectrum's residential Internet, Mobile, TV and Voice plans have no contract and no early termination fee, so you can switch plans or cancel without paying a penalty. The one clock that does run is the promotion: promotional pricing usually lasts 1 year, or longer with a bundle.

It fixes your promotional price for a set stretch, and the stretch depends on how many Spectrum services you have: 1 year with one, 2 years with two, and 3 years with three, such as Internet + Mobile + TV. The more services you combine, the longer the price holds and the easier the bill is to predict.

At least $1,000 saved in your first year when you move both your Internet and Mobile to Spectrum, measured against what you were paying before. If you save less, Spectrum applies the difference as bill credits. You'll need to submit recent bills from your current providers (Verizon, T-Mobile or AT&T for mobile) within 60 days of installation.

No. Data is unlimited on every plan, from the $30 Internet 100 plan up to Internet 1 Gig, so there is no monthly allowance and no overage fee. The modem is free as well. Advanced WiFi is the one optional extra: it is included with Internet 1 Gig and costs $10/mo on Internet 500 or Internet 100.

Availability & setup

Put your ZIP into the search on this site. It lists the providers filed there, Spectrum included where it reaches, with how much of the ZIP each one covers, from the FCC's Broadband Data Collection. Spectrum confirms service house by house, so for a definite answer call (877) 543-8021 and we can check your exact street address.

Usually 15–30 minutes once the kit arrives, using the Express Connect Kit, which most homes can use at no extra charge. If you would rather hand the job to a technician, professional installation is $50. A one-time service activation fee applies to new accounts either way.

Spectrum Mobile

One Unlimited Mobile service, free for 12 months, for new customers with Spectrum Internet. Talk, text and data are unlimited nationwide, with full speed up to 30 GB/line, on nationwide 5G. Spectrum Internet® and Auto Pay are required, it's limited to one promotional line per account, and standard rates apply after the year.

Between $30 and $50 a month, depending on the plan. With Spectrum Internet®, each additional line is $30/mo on Unlimited, $40/mo on Unlimited Plus ($30/line with Internet 1 Gig) and $50/mo on Unlimited Plus Premium. Spectrum Internet® and Auto Pay are required for Mobile service. Spectrum discontinued By the Gig on 7/22/2026.

In most cases, yes. A compatible, unlocked phone can come with you, and your current number can be transferred when you activate. Still paying off phones with your old carrier? The Phone Balance Buyout can pay off up to $2,500 per account when you switch at least two lines and port in at least two numbers.

Move to a new phone whenever you like, without waiting until the current one is paid off. Unlimited Plus plans on Spectrum Mobile include it. Trade in your current device in good working condition, pick a new one on a payment plan, and pay a $35 fee per upgrade (up to four in 12 months).

TV, streaming & home phone

Spectrum Stream TV Signature and higher plans include HBO Max Basic With Ads, Disney+, Hulu, ESPN Unlimited, Paramount+ Essential, Peacock Premium, discovery+, FOX One, AMC+ with Ads and ViX Premium with ads, at no extra charge. On Stream TV Signature, a $100/mo plan, they add up to roughly $114/mo in subscriptions. Stream TV VIP includes ad-free HBO Max and Paramount+ Premium instead.

Standard rates, once the 1-year TV promotion ends. For Stream TV Latino Más, Spectrum publishes the post-promotional rate: $95/mo. For the other plans, Spectrum sets the standard rate and confirms it for your address when you order. A bundle can lengthen the price guarantee to 2 or 3 years.

Yes, with a qualifying TV + Internet package. Spectrum's Contract Buyout pays up to $500 toward the early termination fee charged by your current TV provider, which helps if you are leaving another provider before your contract ends. Ask about it when you order.

When you want a home number. Spectrum Voice is $15/mo for unlimited calls to the U.S., Canada, Mexico, Puerto Rico, Guam and the Virgin Islands, with Call Guard blocking robocalls. In a bundle with Internet and Mobile and/or TV, the $15 price is guaranteed for 3 years, and a 911 call from that landline sends your exact address automatically.

Who we are

No. We are an independent Spectrum Authorized Retailer, not Spectrum. Spectrum provides the service, the billing and the installation directly, at Spectrum's advertised pricing; our part is checking your address, comparing plans with you and placing the order by phone. We may earn compensation when you sign up through us.

No. The plans and promotions here are Spectrum's own advertised residential offers. Spectrum sets the price, your first bill confirms it, and we add nothing on top, so ordering direct gets you the same price. What you get from us is a person on the phone who checks your address first, works through the bundle math with you and handles the order end to end.

It was last updated on September 16, 2026. That is when every price, promotion and required offer disclaimer here was brought in line with Spectrum's current advertised residential offers and its retail product marketing guidelines. Offers are limited-time and subject to change, so Spectrum has the last word at the time of order.

Keep reading

Where to go from here.

The Spectrum deals guide

Each current offer on one page, with its conditions beside it: Internet prices, free Mobile service with Internet, TV bundles, buyouts and the $1,000 Savings Guarantee.

Open the deals guide

Through us or direct: what changes

Pricing, billing and how we are paid, set side by side for ordering through us or on spectrum.com, plus the cases where going direct is the better route.

See the comparison
A customer paying by card at a countertop register

Call with your address handy.

A person answers, checks the address, compares bundles with you and explains what the price does after the promotion. Order on the call if it fits, or just get your answer; there is no obligation.

Call (877) 543-8021

Mon–Fri 8 AM–9 PM ET · Sat–Sun 9 AM–6 PM ET

62 East Main Street, Bergenfield, NJ 07621

Before you order

Talk to someone who can look up your address.

We confirm what Spectrum offers where you live, go through the regular rate after the promotion and place the order if it fits. Ordering through us adds nothing to the price; it is Spectrum’s own.

Call (877) 543-8021

Mon–Fri 8 AM–9 PM ET · Sat–Sun 9 AM–6 PM ET

62 East Main Street, Bergenfield, NJ 07621

Call now — (877) 543-8021