Agents on duty 24/7
Monitoring agents are ready at every hour. When a sensor goes off, they assess the alert, contact you, and call emergency services if needed.
Xfinity Home Security
Professional monitoring for your home, day and night.
Trained agents watch for alerts from your home at every hour, so an alarm gets a response while you are asleep or away.
from
$45
/mo*
*Includes a $10/mo auto-pay & paperless-bill discount. Equipment sold separately. Pricing subject to change. Availability and exact pricing vary by address. Taxes and fees extra.
Included
What professional monitoring includes
Equipment in the house, a backup connection and trained people, working as one system at all hours.
Video kept in secure cloud storage
Footage from your cameras goes to the cloud automatically and is kept for up to approximately 7 days. You can play it back whenever you like on your phone or computer.
Cellular and battery backup
If the power goes out or the internet drops, a cellular backup connection keeps your monitoring running.
Control from your phone
In the Xfinity app you can arm the system, watch a live camera feed, lock a door and get instant alerts, wherever you are.
Start without a contract
On eligible plans you can begin without a long-term contract. When you call, we confirm which no-contract options are offered at your address.
Check in from the TV
With Xfinity TV, the Voice Remote brings your security status and camera feeds onto the television, with no extra app.
Equipment
Choose the devices your home needs
Start with a camera at the front door or put sensors in every room. The devices can be combined to suit the way you live.
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Cameras and video doorbells
HD cameras for inside and outside, video doorbells among them, record all the time or when they detect motion, and the footage is stored securely in the cloud. You can see who is at the door from the couch.
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Smart locks and sensors
Sensors on doors and windows alert you as soon as one opens when it should not. Compatible smart locks let you give or take away access from anywhere, so there is no spare key to hide.
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Professional monitoring
With 24/7 professional monitoring added, a live agent reviews each alert before contacting emergency services, which cuts down on false alarms.
In the app
Lock the door from anywhere
Security questions
About Xfinity Home Security
A triggered sensor, such as a door opening, motion or smoke, sends a signal to a monitoring station that is staffed at all hours. An agent looks at the alert and tries to get hold of you. If the agent cannot confirm that you are safe, they contact local emergency services for you. Response procedures can vary, and we can go through the current monitoring details with you.
Most setups start with a central hub, a keypad, and sensors for the doors and windows. You can add cameras, motion detectors and smart locks to fit the layout of the house and what you want covered. Whether a device works in your home depends on how the house is built and its existing wiring, so we go through what is recommended for your address when you call.
Not always. On eligible setups, some monitoring plans do not lock you into a long-term commitment. Plan lengths, contract terms and early-termination conditions all depend on the package and where you live, and we go through every option with you before anything is switched on.
Standard plans generally include cloud video storage for approximately 7 days, and upgraded plans keep footage longer. Only you can open the recordings, through your account login, unless you choose to share access. The storage period and who can reach the footage are governed by the provider’s current service agreement, and we can confirm the exact terms.
Is your question missing from this list?
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